Terms of service
Payment, Pricing & Promotions
Our mission is to provide low-cost and high-value networking solutions to our clients. Our products are attractively priced relative to our competitors and our price offering includes discounts up to 50% off market list prices. We constantly evaluate emerging technologies and market changes to ensure that we provide the best networking solutions at the most competitive prices. We believe that our pricing strategy, product offer mix, commitment to order fulfillment, and exceptional technical expertise, all make a compelling shopping experience. We accept payment via Credit Cards, Bank Wire Transfer, and PayPal™; We ship only to confirmed PayPal™ addresses.
We reserve the right to correct typographical errors, including canceling orders for products erroneously priced. Prices and availability are subject to change without notice. Orders canceled will be refunded if a charge has already been applied. Special promotions, special order and clearance items may have special terms and may not be eligible for return or exchange, especially if discontinued by the manufacturer.
Shipping & Handling Charges, Fees, and Information
Baltic Networks reserves the right to bill the consignee/customer/purchaser for additional shipping and handling charges/fees/surcharges imposed by a carrier and incurred by Baltic Networks in conjunction with delivering the shipment to the consignee/customer/delivery address/purchaser.
These charges, fees and surcharges include, but are not limited to: Additional Handling (AHS, AHS-Dimensions, AHS-Package, AHS-Weight), Address Correction (per package), Attempted Delivery, Blind Shipment, Collect Billing, Collect on Delivery, Customs Clearance / Duties / Duty / Taxes, Dangerous Goods, Declared Value & Insurance (Package, Shipment), Delivery Appointment, Delivery Area (DAS, DAS Commercial, DAS Residential), Delivery Confirmation, Extended Delivery Area (DAS Extended, DAS Extended Commercial, DAS Extended Residential), Fuel, Hazardous Materials, Hold (At Location / Terminal), Individual Formal Entry, Inside Delivery, Large Package/Oversize, Lift-Gate (Pickup/Delivery), Limited Access, Non-Stackable, Package Audit / Correction, Pallet & Pallet Exchange, Peak (AHS, Dimensions, Large Package, Oversize, Weight), Rebill, Reclass, Redelivery, Residential Delivery, Restricted Access, Restricted Item, Refused/Return to Sender, Reweight, RMA/Return (Label, Pickup, Transportation), Saturday Delivery/Pickup, Shipment Intercept, Signature (Adult, Confirmation, Direct, Indirect, Release) (per package), Sort and/or Segregate, Temporary, Third Party Billing, Transportation; and other charges/fees/surcharges billed to Baltic Networks by a carrier.
All Orders/Shipments; both domestic and international; are shipped under ExWorks Incoterms. Import/Export duties/taxes, brokerage/customs clearance/entry fees, and licensing fees are the sole responsibility of the consignee / customer / purchaser.
We support all products that we sell on an hourly consultancy basis. Our Consulting & Engineering Department is available by appointment Monday through Friday 9:00 am - 5:00 pm Central Time (GMAT-6) except for holidays. When you contact us for technical support you will be asked to supply payment information before support can be provided.
Viewing Orders & Account Information
Orders may be viewed by logging into your account and selecting the associated order. Tracking information will be applied to your order once we receive it. Order history is saved with your account if the same sign-in was used. Account information may be changed at any time*, including updating or removing information you wish to change simply by logging in and selecting "My Account".
*Customers on Credit Terms with Baltic Networks must contact our Accounting or Customer Service Departments to update billing and accounts payable/receivable information Monday through Friday 9:00 am - 5:00 pm Central Time (GMAT-6) except for holidays.
By using this site, you agree to the terms and conditions of this site. If you do not agree, do not use this site. All trademarks, service marks and trade names of Baltic Networks used in the site are trademarks or registered trademarks of Baltic Networks. The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Baltic Networks. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of purchasing its products. Any other use, including but not limited to the reproduction, distribution, display, or transmission of the content of this site is prohibited, unless authorized by Baltic Networks.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Baltic Networks disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Baltic Networks does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Baltic Networks does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Baltic Networks shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Baltic Networks has been advised of the possibility of such damages. You agree to indemnify, defend, and hold harmless Baltic Networks, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your account. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Transactions between you and Baltic Networks shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to the laws regarding conflicts of law. Any litigation regarding any transaction between customer and Baltic Networks shall be brought in the state or federal courts located in Will County, Illinois and you agree and submit to such jurisdiction and venue as proper.