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Cambium Care Advanced 5-Year Support For XV2-2T Access Point

CCADV-SUP-XV2-2-5 by Cambium Networks
Sold out
Original price $68.00 - Original price $68.00
Original price
$68.00 - $68.00
Current price $68.00

Cambium Care Advanced adds advance replacement for warranty covered issues, replacement devices will be shipped by the next business day following RMA approval. After submission of a request, initial assistance is provided by Cambium’s front-line support team, with tickets quickly escalated to Level 2 or Cambium Care Services Guide V3.2 Page 4 Level 3 based on complexity and urgency. Customer engineers with current certification for the product they need assistance with will be transferred to a Level 2 engineer as quickly as possible.

Cambium Care Advanced for Xirrus products is bundled with XMS-Cloud Enterprise or it may be purchased separately with XMS-Enterprise.

Cambium Care Advanced pricing is based on the number of devices in the cnMatrix, Xiirrus and XV portfolios

Product Features

  • 24 x 7 support for basic and complex technical questions
  • Software Updates included
  • Assistance with hardware diagnosis
  • Accelerated access to Level 2 and Level 3 engineers
  • Next business day shipment of hardware replacement
Product Includes
  • (1) Cambium Networks Cambium Care Advanced 5-Year Support For XV2-2T Access Point