At Baltic Networks, we value the privacy and security of our customers' information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or communicate with us.
Information We Collect
When you place an order, create an account, contact us, or sign up for communications, we may collect information such as your name, email address, phone number, billing and shipping address, payment information, order information, and communication preferences.
We use this information to process and fulfill orders, provide customer service, communicate order and account updates, improve our website and services, and, where you have provided consent, send marketing communications by email or text message.
Cookies and Website Activity
Our website uses cookies and similar technologies to support the shopping experience, understand how visitors interact with our website, measure website performance, and keep track of items placed in your shopping cart.
This may include identifying when a shopping cart or checkout has been abandoned. If you have opted in to receive SMS marketing from Baltic Networks, this information may be used to determine when to send cart reminder messages by text.
Email and SMS Communications
If you choose to receive marketing communications from Baltic Networks, we may use your contact information to send product updates, promotions, special offers, cart reminders, and other relevant communications.
Consent to receive SMS messages is separate from consent to receive email marketing and is not a condition of making a purchase.
You may unsubscribe from email marketing using the unsubscribe link included in our emails. SMS subscribers may opt out of text messages using the opt-out instructions provided in our messages.
SMS Data and Consent
Phone numbers collected for SMS communications are used to provide the messaging services you have requested and may be processed by service providers that help us operate our messaging program.
SMS opt-in data and consent will not be sold or shared with third parties for their own marketing or promotional purposes.
Service Providers and Data Sharing
We may use trusted service providers to help operate our website, process transactions, fulfill orders, provide customer support, deliver communications, analyze performance, and provide other services on our behalf.
These providers may access information only as necessary to perform services for Baltic Networks and are subject to applicable privacy and security requirements.
We do not sell personal information for third-party marketing purposes. SMS opt-in information and consent are not shared with third parties for their own marketing purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information provided to us. Payment and other sensitive information transmitted through our website is protected using appropriate security technologies.
Contact Us
If you have questions about this Privacy Policy or how Baltic Networks handles your information, please contact us through our website or call us at (630) 929-3610.