Technical Support

Paid Technical Support and Consulting by Baltic Networks

As technical support specialists, our engineers will provide Tier 2 and 3 technical support for most products that we sell with in-depth expertise in MikroTik, Ubiquiti, Yealink, Cisco phones and MaxxWave products. Our certified consultants and engineers will provide support over the phone, by remotely accessing your system, or by visiting your location. To find out more, visit our consulting page.

 


 

Manufacturer Provided Technical Support - This should be your first step to find the answers you need.

Many of the products we carry are supported by User Community Forums, FAQ’s (Frequently Asked Questions), wiki pages and through video tutorials. We can help direct you to the proper location to troubleshoot your issue. User Community Forums offer a wealth of knowledge from the entire user community and the manufacturer support engineers.

MikroTik

Support Forum https://forum.mikrotik.com/
F.A.Q. https://wiki.mikrotik.com/wiki/Most_basic_questions
Wiki https://wiki.mikrotik.com/wiki/Main_Page
Video Tutorials https://www.tiktube.com
Support Email support@mikrotik.com

Ubiquiti

Support Forum https://community.ubnt.com/
Wiki https://wiki.ubnt.com/Main_Page
Video Tutorialshttps://goo.gl/Dz8G39
Support Emailsupport@ubnt.com

Maxxwave

Support Email support@maxxwave.com
Telephone Number +1.630.869.1460

Mimosa

Support Email support@mimosa.co
Mimosa Help Center Mimosa Help Center
F.A.Q. Backhaul F.A.Q.
Technical Support Telephone Number 1(650)350-0216

Grandstream

Support Emailhttps://www.grandstream.com/support/
Support Forumhttps://forums.grandstream.com
F.A.Q.https://www.grandstream.com/support/faq

Cradlepoint

Support Forumhttps://www.evdoforums.com/
F.A.Q.https://cradlepoint.com/support-and-training/support/faqs
Telephone NumberTOLL FREE: +1.855.813.3385

Engenius

Support EmailSupport@EnGeniustech.com
F.A.Q.https://www.engeniustech.com/support
Telephone NumberTOLL FREE: +1.888.735.7888

Cambium Networks

Supporthttps://www.cambiumnetworks.com/support
Support Forumhttps://community.cambiumnetworks.com/
F.A.Q.F.A.Q.

CyberData

Support Emailhttps://cyberdata.net/support/voip/index.html

Option

Support Emailinfo@option.com
Support Forumhttps://support.option.com/support/
Product Downloadshttps://www.option.com/about/#cat

Tycon Power Systems

Support Emailsupport@tyconpower.com
Telephone NumberTOLL FREE: +1.801.432.0003

SAF Tehnika

Support Emailtechsupport@saftehnika.com
F.A.Q.https://www.saftehnika.com/en/faq
Telephone NumberTOLL FREE: +371.670.468.40

DBii Networks

F.A.Q.http://www.dbii.com/faq.html
Support Emailsupport@dbii.com

Yealink

Support Forumhttp://forum.yealink.com/forum/
WIKIhttp://support.yealink.com
Support Emailsupport@yealink.com

Primus Cable

F.A.Q.http://www.primuscable.com/store/pg/138-FAQ-Support.aspx
Support Pagehttp://www.primuscable.com/store/pg/104-Customer-Support.aspx

Siklu

Telephone NumberTOLL FREE: +1.201.267.9597
Support Pagehttp://www.siklu.com/contact-support/

Exalt

Telephone NumberTOLL FREE: +1.877.EXALT.01 (392-5801)
Support Pagehttp://www.exaltcom.com/detail.aspx?id=2682

ITElite

Telephone NumberTOLL FREE: +1.562 464 0700

HotLava Systems

Support Emailhttp://www.hotlavasystems.com/support.html
Telephone NumberTOLL FREE: +1.855.HOT.LAVA (468-5282)

Cisco Meraki

Support Emailsupport@meraki.com
Product Documentationhttp://docs.meraki.com
SupportSupport Page
Telephone Number1(415)432-1203

XClaim Wireless

Support Pagehttps://support.ruckuswireless.com/
Telephone Number855-782-5871
XClaim SupportXclaim Forum
RMA Contact Linkhttp://www.xclaimwireless.com/rma

Peplink/Pepwave

Peplink Support ForumPeplink Support Forum
Peplink Knowledge BasePeplink Knowledge Base
Email for Supportsales@balticnetworks.com

Yeastar

F.A.Q.http://www.yeastar.com/FAQ/MyPBX_FAQ
Telephone Number86-592-5503301
Support Emailsupport@yeastar.com

RF Elements

Video TutorialsRF Elements YouTube Channel

INNO Instrument

Technical SupportContact Support

IgniteNet

Support Sitehttps://support.ignitenet.com/portal/home
Knowledge Basehttps://support.ignitenet.com/portal/kb
Submit a Tickethttps://support.ignitenet.com/portal/newticket

ZTE

Support Emailenterprisesupport@zteusa.com
F.A.Q.F.A.Q.
Support Number+85-755-26771900
Feedback and SuggestionsFeedback and Suggestions

TP-Link

Technical Support PageTP-Link Support Page