Siklu SmartHaul EMS on premise Lease Includes SikluCare PRO Support Plan for EtherHaul 1200FX - 5 Year (per managed element)
Siklu offers support plan options, providing different service levels to match each customer's requirements. This plan is an extended warranty with advanced hardware replacement, increasing the coverage period by another 1 year.These extended warranties are to be used with EtherHaul 1200FX products.
• Support Help Desk: Technical support for any questions
• Software Maintenance: Defect correction and patches
• Software Upgrades: New software releases, additional/enhanced features
• Technical Updates: Receive information on updates, such as new manuals, guides, and software alerts
• Hardware Warranty: Standard 30 days in-factory turn-around time repair
• Advanced Replacement: 2 business days shipments of RMAs