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PY-2200-46157-025 - Polycom VVX 400 Mid-Range 12-Line SIP Media Phone

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Polycom VVX 400 Mid-Range 12-Line SIP Media Phone is an expandable color business media phone that delivers crystal clear communications enhanced collaboration and personal productivity. The VVX 400 delivers breakthrough Polycom® HD Voice quality for life-like conversations, while minimizing fatigue making calls more efficient and productive. The VVX 400 phone also comes ready for future expansion modules as your users’ need and business grows.

Product Features

• Give your call attendant a high-quality, cost effective UC solution that will handle their moderate
  call volume and provide them with the advanced telephony features they expect from a modern media phone.
• Make more efficient and productive calls with the unparalleled voice clarity of Polycom HD Voice
• Improve productivity for office staff and cubicle worker's via an intuitive larger color display and easy to use line appearances
• Reduce deployment and maintenance costs-- the Polycom Zero Touch Provisioning and web based
  configuration tool makes the VVX 400 simple to deploy, easy to administer, upgrade, and maintain
• Leverage previous IT infrastructure investments-- deploy VVX 400 business media phones on
  your exisiting network without needing to upgrade your call control platform
• Easily integrate with third-party UC and productivity applications for broad, standards-based, open APIs
• 3.5" TFT (320x240)
• 12 lines or speed dial keys
• HD Voice up to 7KHz on all audio paths (Speaker, Handset, Headset)
• 2 x Ethernet 10/100 or GigE (VVX 410)
• Asian character support
• Hard Keys: 12-key dial pad, home, speaker, mute, headset, volume, messages, hold, transfer
• 4-way naviagion cluster with center "select" key
• Supports VVX Expansion Module and VVX Color Expansion Module (Expandability up to 3 modules)

Product Specifications

• Backlit 3.5” color LCD (320 x 240) resolution
• Voicemail support2
• WebKit-based Browser
• Adjustable base height
• Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/
  US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish,
  and Swedish
• Polycom HD Voice technology delivers life-like voice quality for each audio pathhandset, the hands-free speakerphone,
  and the optional headset1
• Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and
  background noise suppression
- Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C, iLBC
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially-available TTY adapter equipment
• 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Distinctive incoming call treatment/
call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way audio conferencing
• One-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan Open application platform
• WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
• Supports Polycom Apps SDK and API for third-party business and personal applications
• Bundled with Polycom UC Software:
- Corporate Directory Access using LDAP
- Local Voice Call Recording on USB flash drive
- Visual Conference Managemen
• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port Gigabit Ethernet switch
- 10/100Base-TX across LAN and PC Ports
- 1000Base-TX available on VVX410
- Conforms to IEEE802.3-2005 (Clause
40) for Physical Media Attachment
- Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments
• Provisioning and call server redundancy supported2
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network Address Translation (NAT)– support for static configuration and
  “Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Status and statistics reporting
• IPv4
• TCP
• UDP
• DNS-SRV
• 802.1X Authentication and EAPOL
• Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables
• Built-in auto sensing IEEE 802.3 af Power over Ethernet (Class 2)
• Energy-saving after hours mode
• External Universal AC Adapter (optional), 48VDC; 12W
• Temperature: 0 to 40°C (+32 to 104°F)
• Relative Humidity: 5% to 95%, noncondensing
• -40 to +70°C (-40 to +160°F)
• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D) Part numbers
• 2200-46157-025 – VVX 400 WW PoE
• 2200-46162-025 – VVX 410 WW PoE
• Weight: 2.0 lbs (0.9 kg)
• Dimensions: 12 x 8.25 x 4.25 in; 3.1 lbs (1.4 kg)
• Warranty: 1 Year

Product Includes

(1) VVX 400 Console
(1) Handseat with handset cord
(1) Network Cat5e Cable
(1) Quick Start Guide
(1) Ferrite Clamp

Product Documentation

VVX400 Datasheet


Available Services For This Product

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Polycom VVX 400 Mid-Range 12-Line SIP Media Phone is an expandable color business media phone that delivers crystal clear communications enhanced collaboration and personal productivity. The VVX 400 phone brings high-quality, cost effective solution to front line staff handling moderate volume of calls through advanced UC telephony features.
SKU PY-2200-46157-025
Manufacturer Polycom
Country of Manufacture China
Large or Oversize Package N/A
HTS Code 8517.69.0000
ECCN EAR99
CCATS N/A
UPC 00610807774693
00610807774693
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