Q: Is this item in stock? How much will shipping cost?
A: Our product stock quantities and pricing are available real time at our website at www.balticnetworks.com. For shipping quotations, including all shipping options to your location/country, we invite you to place the desired products in a shopping cart. Shipping and customary handling fees are added to all orders placed with Baltic Networks.
Q: Do you offer discounts?
A: Our products are attractively priced relative to our competitors and our every-day low price offering includes discounts up to 30% off market list prices. We constantly evaluate emerging technologies and market changes to ensure that we provide the best networking solutions at the most competitive prices. We believe that our pricing strategy, product offer mix, commitment to order fulfillment, and exceptional technical expertise, all make a compelling shopping experience. We do not offer price discounts beyond our webstore offer. We may entertain volume discounts on orders exceeding $10,000 or 100-packs of a particular product depending on stock quantity and product availability.
Q: Will my order be shipped today? Provide tracking number? Status of my order?
A: Orders placed before 3PM CST (GMT-6) ship the same day. Your shipment status can be tracked directly from our website at www.balticnetworks.com by logging into your account. Please note that we occasionally ship from multiple warehouses and your order may arrive in multiple boxes and at different times. Your packing slip, included in the shipment, provides detailed information about your shipment contents. Your order confirmation, shipment notices and packing slips are emailed to the email account you left with us at the time when you placed your order and can also be retrieved by logging into your Baltic Networks account. UPS shipping delivery times to your US location are detailed at http://www.balticnetworks.com/customer-service. DHL delivery times to international locations vary from 1-4 business days, depending on the country. For more information about our shipping practices, please visit our website at http://www.balticnetworks.com/customer-service.
Q: What forms of payment do you accept?
A: We accept all major credit cards, eChecks and Bank Wire Transfers. Payment methods are offered at order check out at our website. Orders paid by bank wire transfer, are held open for up to 3 business days after which time products are returned back to stock.