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Career Opportunities at Baltic Networks USA

Baltic Networks is always looking for talented individuals to join our growing team. Current position openings are listed below. If you have interest in any of the positions listed, please email a current resume to eva@balticnetworks.com.

No phone calls or recruiters please.

 


Inside Sales / IT

We are looking for a tech-savvy business developer for our immediate opening in Inside Sales. This is an excellent opportunity to learn and grow in the rapidly growing and ever-changing wireless telecommunications industry. The position requires a high degree of judgment, passion for wireless networking product and extraordinary communication skills. A successful candidate will be comfortable working in a sales-quota driven environment and will possess a minimum of 3 years in a business development experience and product distribution experience:

Responsibilities

  1. Manage telephone and email sales inquiries about WiFi solutions offered, assisting customers with product selection, 90% of customer interaction will be over the phone and email.
  2. Perform prospect calls covering a wide geographic range and diverse customer demographics.
  3. Follow-up on all leads forwarded from the sales channel partners
  4. Plan follow-up calls and maintain all reporting and administrative functions in an accurate and timely fashion
  5. Provide prompt and professional responses to product and pricing requests, assist customers with system design /technical questions, provide first tier technical support and trouble-shooting.
  6. Represent the company in 4-5 industry trade shows per year.
  7. Take orders over the phone or via email, assisting customers with placing orders on-line.
  8. Researching product availability and preparing sales estimates for products stocked in our warehouse and for products available at our partner vendors.
  9. Utilizing strong communication skills, educate customers about the company’s return and warranty policies and the complex technical support model.

Requirements

  1. Bachelor Degree in Marketing or IT, 3-5 years of Business-to-Business sales
  2. Strong computer skills, MS Office required
  3. Ability to address customer objections and technical questions, comprehend customers' needs and react quickly. Experience calling on/into large organizations and communicate with Senior IT Personnel
  4. Proven organization skills, ability to work with little supervision with a high degree of judgment
  5. Strong aptitude for technology, understanding of basic concepts of wireless networks and engineering concepts (frequencies, devices, network components).
  6. The candidate must strive to maintain current on technology advancements and industry standards
  7. Professional polish, pleasant telephone skills, is able to resolve issues with a positive attitude in a high-pressure environment.

Compensation

Base salary with a commission incentive, upwards of $70,000

Benefits

We offer a great working environment and company culture with benefits such as:

  • Full medical and dental benefits, including FSA
  • Paid holidays
  • Free lunch every Friday
  • Paid time off
  • Strong company commitment to both personal and professional development. Professional certification in Ubiquiti Networks and MikroTik, two of the fastest growing telecom equipment manufacturers.
  • Annual company outing
  • A kitchen filled with coffees, teas, cappuccinos and lattes




Technical Trainer and Network Engineer

Immediate opening in our growing wireless business for a Technical Trainer and Support Consultant. The position requires a high degree of judgment, passion for wireless networking technologies and proven communication skills. A successful candidate will be comfortable working in a high-paced goal-driven environment and will possess a maximum of 3 years in a training and/or technical support role in the network telecommunications industry and a bachelor’s degree in network technologies. The ideal candidate will have extensive knowledge of outdoor point-to-point, multipoint and in-building network design and routing concepts.

Responsibilities

  1. Provide technical training for several key wireless product lines through classroom-style courses at our training center. These classes are 1-3 days in length.
  2. Work with our in house sales team to assist with support questions.
  3. Work with our assembly team in doing final system and network component build-outs and verification of customer requirements before product is shipped to a customer.
  4. Identify opportunities to provide and lead technical support and consulting services to our customers
  5. In collaboration with Sales, assist with product selection questions.
  6. Conduct product testing and repairs when working with our RMA team.

Job Requirements:

  1. Bachelor’s Degree in networking
  2. Minimum of 3 years of RF/Network troubleshooting.
  3. Knowledge of wireless networking, TCP/IP protocols.
  4. Knowledge of the basics of networking and routing
  5. Experience with 2.4 or 5Ghz and licensed Frequencies.
  6. Cisco, Ruckus Wireless, Ubiquiti and/or Mikrotik RouterOS experience, a plus
  7. Excellent technical ability, able to grasp concepts readily and explain them to others
  8. Experience organizing/setting-up and conducting product training and trials
  9. Proven and demonstrated presentation, interpersonal and communicational skills
  10. Technical writing skills a plus
  11. Ability to build relationships with colleagues within a small team as well as with customers
  12. Driven, focused, hands-on attitude
  13. Travel requirement approx. 10%

Vacation policy, family medical and dental benefits, FSA, corporate goal bonus, employee appreciation lunch every Friday, kitchen full of coffee and latte makers




Digital Marketing Assistant

Baltic Networks USA is searching for a Digital Marketing Associate to assist in the management of ongoing digital marketing campaigns and strategies in Lisle, IL. This is an excellent opportunity to learn and grow in the rapidly growing and ever-changing digital marketing space. We are a rapidly growing company of truly unique, creative, innovative thinkers. Candidates must be able to demonstrate a basic understanding of digital and social media. If you have a passion for marketing and advertising, helping businesses grow, and learning in general, then this could be the perfect position for you!

Responsibilities

  1. Assist the Digital Marketing Manager in implementing marketing campaigns and strategies including social media posts, content coordination, link-building, email blasts, media placement, and product entry.
  2. Search Engine Optimize our product catalog with keyword research and competitor analysis.
  3. Show off your technical writing skills by blogging, editing, creating data sheets and case studies, copywriting, and product descriptions.
  4. Manage Baltic Networks’ product catalog (add, change and modify existing product presentations).
  5. Keep all existing aspects of the product catalog current and up to date (product availability and content in light of emerging new products and discontinued products).
  6. Identify cross-linking opportunities within relevant pages, product upsells and cross-sells.
  7. Manage the site’s user experience to ensure all pages and content are organized intuitively.
  8. Collaborate with Technical Sales, Engineering, Assembly and Warehouse teams.
  9. Maintain a consistent look and feel throughout all of our web properties and product presentations, including proofreading and editing all web content.

Benefits

We offer a great working environment and company culture with benefits such as:

  1. Full medical and dental benefits, including FSA
  2. Paid holidays
  3. Free lunch every Friday
  4. Paid time off
  5. Strong company commitment to both personal and professional development. Professional certification in Ubiquiti Networks and MikroTik, two of the fastest growing telecom equipment manufacturers.
  6. Annual company outing
  7. A kitchen filled with coffees, teas, cappuccinos and lattes

Qualifications

Qualified candidates will possess a degree in marketing, advertising, journalism or another related major OR;

An Associate’s degree AND 2 years’ experience in marketing, advertising, journalism, or other related business experience.

  1. Ability to complete multiple tasks and meet deadlines
  2. Ability to adjust to shifting priorities
  3. Highly-organized, with excellent time management skills and attention to detail
  4. Team player with strong technical writing and verbal communication skills
  5. A passion for learning technology


Warehouse Shipping Assistant

A rapidly growing, eCommerce distributor of wireless broadband communications equipment in Lisle is seeking a full-time day-shift shipping assistant. This is a fast-paced, high-volume order fulfillment operation and the position encompasses various warehouse functions. Opportunity to progress to Shipping or Technical Assembly management functions.

Job Responsibilities:

  • Pick products from warehouse stocks, packing orders daily with full understanding of box sizing and dimensional weight requirements
  • Ensure that all received products are accounted for, and stocked in the most efficient picking location, and within the company’s allocated stocking timeframe
  • Verify items included on packing slips prior to packing for shipment and alert shipping manager to any potential issues
  • Maintain clean shipping workstations and warehouse space
  • Maintain a clean, safe work environment and uphold the company’s productivity and safety standards
  • Use of or certification in using a fork lift, a plus.

Technical Skills:

  • Computer competency, including eMail and Internet
  • Knowledge of UPS, FedEx, USPS and DHL, a plus
  • Able to lift heavy packages up to 80 lbs.

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